Terms of service

 

Terms of Service

Last updated: February 3, 2026

These Terms of Service (“Terms”) govern your access to and use of the GharBhar website and related services (the “Services”). By visiting our website, placing an order, or using any part of the Services, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not use the Services.

Business Information

GharBhar is an online-only e-commerce website used for selling products online.

The Services are owned and operated by Oberoi Crafting, a proprietorship firm registered in India.

Legal Name: Harshdeep Kour Oberoi
Trade Name: Oberoi Crafting
Brand Name: GharBhar
GSTIN: 01AEDPO0633G1Z5
Registered Address:
Nanak Nagar, Street 13, Sector 6
Jammu, Jammu and Kashmir – 180004
India

Contact Email: gharbharr@gmail.com

Eligibility and Use of Services

By using the Services, you confirm that:

  • You are legally capable of entering into a binding contract

  • You will provide accurate and complete information

  • You will not use the Services for unlawful purposes

We reserve the right to refuse service to anyone at any time for any reason.

Products and Pricing

All products listed on GharBhar are subject to availability.

Prices are displayed in the applicable currency and may change without prior notice. We reserve the right to:

  • Modify or discontinue products

  • Correct pricing or listing errors

  • Limit quantities per order

Orders and Payments

By placing an order, you agree that:

  • All information provided is accurate

  • You are authorized to use the selected payment method

  • You authorize us to charge the full order amount, including taxes and shipping

Orders are confirmed only after successful payment.

Shipping

Shipping timelines are estimates and may vary based on location and logistics partners. We are not responsible for delays caused by third-party carriers.

Risk of loss passes to you upon delivery.

Return Policy (30 Days)

We offer a 30-day return policy from the date you receive your item.

Eligibility for Returns

To be eligible for a return:

  • The item must be unused, unworn, and in original condition

  • Original tags and packaging must be intact

  • Proof of purchase is required

How to Start a Return

To initiate a return, contact us at gharbharr@gmail.com.

Approved returns must be sent to:

Return Address:
Oberoi Crafting
Nanak Nagar, Street 13, Sector 6
Jammu, Jammu and Kashmir – 180004
India

Items sent without prior return approval will not be accepted.

If your return is approved, we will provide return instructions and, where applicable, a return shipping label.

Damages and Incorrect Items

Inspect your order immediately upon delivery.

If your item is defective, damaged, or incorrect, contact us at gharbharr@gmail.com as soon as possible so we can evaluate the issue and resolve it.

Non-Returnable Items

The following items cannot be returned:

  • Perishable goods

  • Custom or personalized products

  • Personal care or hygiene products

  • Hazardous materials, flammable liquids, or gases

  • Sale items

  • Gift cards

If you are unsure about an item’s eligibility, contact us before purchasing.

Exchanges

We do not process direct exchanges.

To receive a different item:

  • Request a return for the original item

  • Place a new order once the return is approved

This is the fastest and most reliable method.

European Union Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days without providing a reason.

Returned items must meet the same condition requirements:

  • Unused

  • Original packaging

  • Proof of purchase

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection.

If approved:

  • Refunds are issued to the original payment method

  • Processing occurs within 10 business days

Banks and payment providers may take additional time to reflect the refund.

If more than 15 business days have passed since refund approval, contact us at gharbharr@gmail.com.

Intellectual Property

All content on the Services, including text, images, logos, and designs, is the property of Oberoi Crafting or its licensors and may not be used without permission.

Limitation of Liability

To the maximum extent permitted by law, Oberoi Crafting shall not be liable for indirect, incidental, or consequential damages arising from your use of the Services or products.

Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Jammu and Kashmir, India.

Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised “Last updated” date. Continued use of the Services means you accept the updated Terms.

Contact Information

For questions regarding these Terms, orders, returns, or refunds, contact us at:

Email: gharbharr@gmail.com
Address:
Oberoi Crafting
Nanak Nagar, Street 13, Sector 6
Jammu, Jammu and Kashmir – 180004
India